Every year, cities lose millions of gallons of treated water – and millions of dollars in revenue – to Non-Revenue Water.
Discover the true cost of water loss and how Holistic Utility Solutions can help you recover it.
Every city faces the challenge of water loss, but many underestimate the scale in which its happening. Non-revenue water, caused by leaks, inaccurate meters, theft, flushing, and other unbilled consumption, can account for 20% to 50% of a city’s treated supply. This equates to millions of gallons and millions of dollars vanishing each year without ever reaching residents or businesses. Left unaddressed, water loss strains infrastructure, erodes budgets, and undermines public trust in essential services.
Real losses: Leaks and breaks in pipes, valves, and tanks waste massive volumes of treated water.
Apparent losses: Inaccurate or aging meters, data errors, and theft reduce billing accuracy.
Authorized Unbilled: water used for hydrant flushing, fighting fires, and other authorized usage that isn’t billed
Non-revenue water: The combined result—water that is produced but never billed—costs cities millions each year.
Impact: Higher operating costs, strained infrastructure, and reduced funds for community investment.
The average City loses 16% of their water to Non-Revenue Water. Many lose 20-30%+.
How much is Non-Revenue Water costing your City?
Non-revenue water isn’t just a hidden leak—it’s a hidden expense. Cities across the U.S. lose billions of gallons of treated water every year, representing millions of dollars in lost revenue. Even a small reduction of just 5–10% can translate into substantial savings that can be reinvested into critical infrastructure, community services, and sustainability initiatives.
Accurate Measurement
AMI water meters improve billing accuracy.
Smart Leak Detection
Identify leaks faster with continuous data.
Revenue Recovery
Reduce apparent losses and recover lost income.
Actionable Analytics
Use a water loss calculator and dashboard for better decision-making.
When it comes to tackling Non-Revenue cities need more than a single strategy —they need a trusted partner with the expertise to guide them every step of the way.
Holistic Utility Solutions brings the depth of knowledge and hands-on support that municipalities can rely on:
Years of Municipal Utility Experience – Our team has worked with cities of all sizes, helping leaders manage complex utility challenges with confidence.
Full-Service Support – From initial water-loss studies, to AMI deployment, to dashboards & analytics, and staff training – we deliver an end-to-end solution tailored to your city’s unique needs.
Proven Results – Municipalities we’ve partnered with have identified billions of gallons in non-revenue water and are implementing comprehensive strategies to reduce losses.
Talk to a Holistic Expert Today!
Fill out the form and our team will prepare a customized snapshot of your city’s reported water loss. You’ll see how much treated water may be slipping through the system—and how Holistic Utility Solutions can help you recover it.
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129 S. Main St, Suite 260
Grapevine, TX 76051
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412 S. Main St, Suite 200
Grapevine, TX 76051